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DIGITAL DISCRIMINATION STATEMENT
At Easton Velocity, we are committed to providing fair and equal access to broadband internet services for all our customers. We recognize that digital discrimination can exacerbate existing inequalities and perpetuate historical disparities. As part of our commitment to bridging the digital divide, we adhere to the following principles:
- Non-Discrimination: We do not discriminate against any individual or group based on income level, race, ethnicity, color, religion, or national origin. Our services are accessible to everyone, regardless of their background.
- Equitable Access: We strive to ensure that all eligible consumers have equal opportunities to access and benefit from our broadband services. We are committed to eliminating barriers that may disproportionately affect certain communities.
- Pricing Fairness: While we maintain flexibility in pricing structures, we do not engage in discriminatory pricing practices. Our rates are designed to be reasonable and consistent across customer segments.
- Transparency: We provide clear information about our services, pricing, and terms. Transparency helps consumers make informed decisions and promotes trust in our commitment to non-discriminatory practices.
- Complaint Resolution: If any customer believes they have experienced digital discrimination, we encourage them to reach out to our Customer Service team, or contact leadership directly by emailing details of the concerns to info@eastonutilities.com.
- Enforcement and Accountability: We take digital discrimination seriously. We hold ourselves accountable to these standards.
By adhering to these principles, we contribute to a more inclusive digital landscape. Our goal is to empower all individuals, regardless of their background, to fully participate in the digital age.
For inquiries or to report any concerns related to digital discrimination, please visit our website or contact our Customer Service team.
Note: This statement is based on the FCC’s rules to prevent and eliminate digital discrimination in broadband access12. It reflects our commitment to social responsibility and equitable service provision.
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