410-822-6110

 

 

INTERNET SUPPORT

How does the internet work?

The main job of the internet is to send data from one location to another. When a request is made online, such as entering a web address or a URL (Uniformed Resource Locator) into a web browser, the request is processed and pushed through the router to the modem to the ISP (Easton Velocity). The request passes through the DNS (Domain Name Server) which translates the web address/URL to an IP (Internet Protocol) address. An IP address can be thought of as a numerical value indicating where data should be sent to and from. The IP works with the TCP (Transmission Control Protocol) to ensure the data being sent is dependable and reliable (also known as TCP/IP). The web browser sends a Hypertext Transfer Protocol (HTTP) request to the intended server to send a copy of the target web page to the client. The server can then approve or deny the request. Based on the outcome of the request a webpage will load.

 

What is Wi-Fi?

There are two ways to receive internet access. The first way is through ethernet. This requires a line to run from the router into the device intended for use online. The second way is through Wi-Fi. Wi-Fi uses radio-frequency waves instead of wires for multiple devices to connect to the internet. To use Wi-Fi a router is required, and the intended device must also be Wi-Fi capable.


There are some benefits of Wi-Fi. If utilizing ethernet only a small number of devices can be connected to the internet. This is limited by the number of ethernet ports located on the router. However, with Wi-Fi more devices than ethernet ports available can be connected. Another benefit is the convenience and flexibility. Having Wi-Fi allows for the signal to be utilized anywhere the signal reaches. Whether it is in a living room, a bedroom, while cooking if the Wi-Fi signal reaches the desired location, then it can be used without having to have a wire providing the signal to the device from the router.


However, there are some limitations to using Wi-Fi. For instance, based on the router the Wi-Fi signal can only be utilized within a certain geographical area. Based on location to the router the Wi-Fi signal degrades. Even though there are products (such as our V-Fi product) to help extend the range of the signal however, the signal will still inevitably reach a point where it is no longer usable. Another limitation is interference. Some sources of interference are concrete and masonry walls, timber walls, metal, water, electronics (such as Microwaves), and even other area networks. It is advised to have the modem and router located in an area where it is not obstructed by obstacles and away from electrical appliances.

 

What is a modem?

Modem is short for modulator-demodulator a modem transforms electrical signals sent through phone lines, coaxial lines, and other types of wires. It converts digital information to an analog signal that can be transmitted and vice versa. The modem is a bridge between the local network and the internet.

 

What is a router?

A router routes data between devices and the internet. It allows devices to connect via Wi-Fi and Ethernet connection. A router connects multiple networks and allows for devices to communicate over the local network.

 

What is V-Fi?

V-Fi, Easton Velocity’s managed Wi-Fi is designed to improve, personalize, and secure the internet connection in the home. Utilizing sleek, powerful SuperPods that plug directly into wall sockets, V-Fi maximizes the Wi-Fi signal throughout the home maximizing internet performance. Powered by cloud-based artificial intelligence, the V-Fi service is controlled from the Plume app. This app enables the user to be in control of their service to include managing devices, monitoring guest and child access, and setting up profiles for each user. In addition, Easton Velocity tech support will have access to backend tools to provide additional support.

 

 

Run an internet speed test: http://speedtest.goeaston.net
Remote Support: https://help.goeaston.net