A computer file sent along with an email message.


A way to verify that an email comes from who it claims to be from.


Bcc (Blind Carbon Copy)
An email recipient that no others in the email group can see as a recipient.


A list of email addresses that are deemed unsafe or spam of which the spam filter always blocks delivery.


Cc (Carbon Copy)
An email recipient.


Email client, email reader or, more formally, message user agent or mail user agent is a computer program used to access and manage a user's email.


Email (Electronic Mail)
Messages distributed by electronic means from one computer user to one or more recipients via a network.


Email Address
An email address identifies an email box to which messages are delivered.


The operation of re-sending an email message delivered to one email address to one or more different email addresses.


IMAP (Internet Message Access Protocol)
An account where emails remain on the email server, allowing you to set up the account on multiple computers and devices to access your email, as well accessing them through Webmail.


The main folder that your incoming mail gets stored in.


The destination to which electronic mail messages are delivered. It is the equivalent of a letter box in the postal system.


POP (Post Office Protocol)
A simple email service which allows your email client (i.e. Outlook, Thunderbird, Mac Mail) to connect to the mail server and download your emails directly to your computer or mobile device.


a location on a server where email messages that are suspected to be Spam are stored temporarily so that they can be reviewed and retrieved if necessary.


When a response is sent to a recipient from a previous email thread.


Reply All
When a response is sent to a group of recipients that were included in the original email thread.


Sent or Sent items is a folder or area that stores any e-mails that were successfully delivered.


A computer system that sends and receives email using standard email protocols.


SMTP (Simple Mail Transfer Protocol)
An internet standard communication protocol for electronic mail transmission.


Also referred to as junk email, is unsolicited messages sent by email.


Where any emails you have deleted, or which have been automatically deleted, are sent.


Web Email
An email service that can be accessed using a standard web browser.


A list of approved or “safe” email addresses of which a spam filter always allows delivery.